Privacy Policy
Affordable Dental Clinics is committed to protecting your privacy. Here's how we collect, use, store and disclose your personal and health information.
1. Information We Collect
We collect information necessary to provide you with high-quality dental care and services, including crowns, veneers, dental implants, and wisdom teeth removal. This may include:
- Personal details (name, date of birth, gender, contact information).
- Medical and dental history, clinical records, treatment plans, and photographs or scans taken for treatment planning (e.g. Smile Makeover consultations).
- Financial details for billing, payment plans, and processing private health fund claims (HICAPS).
2. How We Collect Information
We collect information directly from you when you:
- Fill out patient intake forms or enquiry forms on our website.
- Request a consultation or quote through our online forms (including Dental Implants, Crowns and Veneers, and Wisdom Teeth Removal pages).
- Communicate with our team via email or telephone.
- Visit our website, via cookies and analytics tools (see Section 6).
3. Use and Disclosure of Your Information
We use your information strictly for:
- Managing and providing your dental treatments at our Doncaster and Wantirna South clinics.
- Processing payments, payment plans, and claiming health fund benefits.
- Sending appointment reminders or relevant clinic updates (which you can opt out of at any time).
We do not sell your personal information. We only share data with third parties (such as private health funds, Medicare, or dental laboratories) when directly necessary to facilitate your care or payments.
4. Data Security
We store your records securely using encrypted clinical management software and secure physical files. We take all reasonable steps to protect your personal information from unauthorized access, loss, or disclosure.
5. Accessing and Correcting Your Information
You have the right to request access to the personal and health information we hold about you, or to request corrections if you believe the information is inaccurate.
6. Website Cookies and Analytics
Our website may use cookies and similar technologies (such as Google Analytics and advertising pixels) to understand how visitors use our site and to improve our services. You can disable cookies through your browser settings at any time; this may affect some website functionality.
7. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us at:
Affordable Dental Clinics
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